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Mystery Shopping Serivce

Service Integrity

Service Integrity helps you discover what you don’t know about your compliance, sales, and service.

The team at Service Integrity develops a mystery shopping program built on your current strategies and training.

Customer service mystery shops can be set up using a variety of distribution points in a wide number of industries (including B2B and B2C). These mystery shopping programs measure the human interactions and internal operational issues (e.g. queue times or follow-up etc.).

 

Use Case Scenarios

  • Diagnose problems in your sales and service beyond superficial customer surveys
  • Ensure legal compliance
  • Aggregate your customer service, social media, sales, and research data in one place

    Visit: https://www.serviceintegrity.com.au
    Email: sdipietro@serviceintegrity.com.au