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3 FREE LESSONS IN YOUR INBOX WEEKLY

Extraordinary Customer Experience Starts Here!

Extraordinary Customer Experience Starts Here!

Tune-In and Transform with our award-winning Customer Journey Template and course!

1.

Evolve beyond marketing funnels

1.  Evolve beyond marketing funnels

2.  Uncover customer thoughts & feelings

3.  Kickstart your end-to-end transformation

2.

Uncover customer questions, thoughts & feelings

3.

Kickstart your end-to-end experience transformation

11-Page Template
+ 3 Part Course!

Valued at $149

FREE FOR A
LIMITED TIME

 

Put Your Customers on the Path to Conversion!

Put Your Customers on the Path to Conversion!

For over a decade, we have used this template to kickstart the transformation of Australia's leading retailers.

Now, we've taken it one step further, crafting an email course that walks you step-by-step through the fundamentals of Customer Journey Mapping.

   Award-winning 11-page template

   3 lessons dropped in your inbox weekly

   Homework & bonus resources

   Weekly accountability reminders

   On-deman phone and email supprt

Award-winning 11-page template

3 lessons dropped in your inbox weekly

Homework & bonus resources

Weekly accountability reminders

On-deman phone and email supprt

CLIENTS & ALUMNI

How The Course Works

Understanding Your Customers is as Easy as A-B-C, 1-2-3!

EMAIL #1
Evolve Beyond Funnels

Download the template and understand the ANCR model.

EMAIL #2
Thinking, Feeling, Asking

Tune into your customer's goals, thoughts and feelings.

EMAIL #3
Transformation Time!

Brainstorming, Rapid Ideation & 90 Day Project Plan

Why Would You Do this Course?

86% of buyers will pay for a better customer experience! Superoffice

Evolve beyond funnels to create a holistic experience that drives loyalty.

Gain a bird's eye view of your marketing, sales and operational touchpoints.

Learn how to identify glaring gaps and opportunities
to enhance.

Step into your customers' shoes to understand emotions and key friction points.

Lachlan Matheson | Boxxd

"I really like the Customer Journey Mapping tool which highlights black holes for brands to work on to create memorable experiences for their customers."

The MI Academy Difference

MARKETING PERFORMANCE

Strengthen team capabilities and campaign performance.

CUSTOMER EXPERIENCE (CX)

Amplify customer loyalty with targeted initiatives.

STRATEGIC
CREATIVITY

Unleash the power of creativity and innovation in your team
and organisation.

ORGANISATIONAL CHANGE

Align your team, strategy and organisational goals with proven rituals for happy, high-performing teams.

MARKETING PERFORMANCE

Strengthen team capabilities and campaign performance.

CUSTOMER EXPERIENCE (CX)

Amplify customer loyalty with targeted initiatives.

STRATEGIC CREATIVITY

Unleash the power of creativity and innovation in your team
and organisation.

ORGANISATIONAL CHANGE

Align your team, strategy and organisational goals with proven rituals for happy, high-performing teams.

Ready to create a compelling customer experience and convert?

Take the first step towards fine-tuning your marketing efforts and better serving your customers at each stage of their journey with you.

Lets get social!

©MI Academy 2022

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