MI ACADEMY | ABOUT US
CAPABILITIES, COLLABORATION & CONFIDENCE
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work shops
upcoming
events
scale
school
eschool
on Demand
WHO IS MI ACADEMY?
UNLIKE AN AGENCY, WE BELIEVE IN SKILLS FOR LIFE, NOT JUST FOR THE LIFE OF ONE CAMPAIGN.
MI Academy we're proud to be a multi award-winning training provider. We're committed to enabling retail and eCommerce founders to save time, build revenue and scale faster than ever.
Specialising working with family owned and independent businesses means we understand how special people are and we align with brands who see value in developing their talent and business at the same time.
We champion Togetherness, Learning, and Creativity. Our collaborative environment ensures everyone thrives, embodying the spirit that a rising tide lifts all ships.
Unlike an agency, we deliver customised project-based training programs across Email Marketing, Marketing Operations and Customer Experience in both 1:1 and group formats.
meet alita harvey-rodriguez
meet alita harvey-rodriguez
WHY IT ALL STARTED
WHY IT ALL STARTED
Hey, I'm Alita Harvey-Rodriguez. I'm the Founder and and Managing Director of MI Academy. Having worked several roles across software, agency and brand, I grew tired of watching businesses pump money into solutions and technology that merely acted as a band-aid for a bigger problem: misaligned teams and under-utilised technology.
Retailers needed confidence and agency-style capabilities to drive growth, consistently and sustainably. For the past decade, this is precisely what MI Academy has delivered.
Hey, I'm Alita Harvey-Rodriguez. I'm the Founder and and Managing Director of MI Academy. Having worked several roles across software, agency and brand, I grew tired of watching businesses pump money into solutions and technology that merely acted as a band-aid for a bigger problem: misaligned teams and under-utilised technology.
Retailers needed confidence and agency-style capabilities to drive growth, consistently and sustainably. For the past decade, this is precisely what MI Academy has delivered.
awards
2023
Telstra’s Best of Business Awards - Victoria State
Finalist
2022
Vendors in Partnership - Best Holistic Customer Experience Solution
Winner
2021
Nora solution Partner Awards -Best virtual event
Winner
2021
Innov8 Awards - Original and creative thinking
Winner
2021
Vendors in Partnership - Best Holistic CX Solution
Winner
our values
our values
togetherness
We strive to create a collaborative, nurturing and supportive environment that fosters growth and success for all members of our community. A rising tide lifts all ships!
learning
We know how quickly the industry changes, so we're always learning - and so should you! By fostering a culture of continuous learning, we support our community in humbled, long-term growth.
creativity
Creativity is the driving force of innovation - which is why we foster creative cultures in all of our teams. We encourage our team and yours to think outside the box and solve problems the creative way!
We're proud to announce we've lost another client!
OUR CLIENTS & ALUMNI
OUR CLIENTS & ALUMNI
word on the street 😎
word on the street 😎
"It would have been a very long, hard slog without MI Academy giving me more structure and more things to focus on. Its all been tailored to what I need which has been pivotable to our growth”
- Christine, Aussie Chooks
“If you’re needing to reach greater potential or solve a difficult problem,. Look no further than MI Academy, you will not be sorry.”
- Kate, SheLion
"We have all come away with a really strong sense of what our key priority areas are, so we can focus on the most impactful things we can deliver which is really exciting”
-Laura, Mr Yum
"It's probably an opportunity cost to not do it. You don't know what you're leaving (on the table) as far as optimisation unless you're willing to invest."
- Laz, Apero Label
MEET THE TEAM
MEET THE TEAM
Alita Harvey
Rodriguez
Founder and
Managing Director
JENNIFER MANCUSO
Delivery Manger
and Consultant
JENNIFER MANCUSO
Delivery Manger
and Consultant
JENNIFER MANCUSO
Delivery Manger
and Consultant
Alita Harvey
Rodriguez
Founder and
Managing Director
JENNIFER MANCUSO
Delivery Manger
and Consultant
FELISHA MINA
Content Producer
and Consultant
Kristen Bortoni
Event Coordinator
MEET THE FACULTY
MEET THE FACULTY
Paul Nieuwenhuys
Marketplace Expert
Alissa Ierardi
SEO Expert
Trevor Henselwood
Meta Ads Expert
Casey Gill
Google Ads Expert
Paul Nieuwenhuys
Marketplace Expert
Alissa Ierardi
SEO Expert
Trevor Henselwood
Meta Ads Expert
Casey Gill
Google Ads Expert
book a quick chat
book a quick chat
WE'D LOVE TO HEAR FROM YOU!
WE'D LOVE TO HEAR FROM YOU!
Submit your query to our team today and we'll get back to you as soon as humanly possible - no robots here! While you're at it, feel free to check us out on social. We're pretty funny... Well, our mums think so at least.
Submit your query to our team today and we'll get back to you as soon as humanly possible - no robots here! While you're at it, feel free to check us out on social. We're pretty funny... Well, our mums think so at least.
MI Academy is a customised training provider. We combine strategy and training to help retailers transform their customer experience (CX), marketing, approach and impact.